If you have a question you can't see an answer to, please contact us on orders@new-flag.com and we will get back to you as soon as possible. 

1. HOW SHOULD I STORE MY ORIGINAL & MINERAL PRODUCTS?

   Ideal scenario - in a cool, dry place away from direct sunlight to ensure the best ongoing luscious locks. 
   
   That said, our haircare shampoos and conditioners are safe to store in the shower but try to avoid getting water directly inside the bottles to ensure the product is not watered down.
   
   

2. ARE ORIGINAL & MINERAL PRODUCTS TESTED ON ANIMALS? 

   100% absolutely not. We only test with our team of experts in a safe and secure way. 
   
   

3. ARE ORIGINAL & MINERAL PRODUCTS CHEMICAL FREE?

   We're super proud to say we've created a kind haircare range that is completely free from:
   • MIT
   • Parabens
   • Phthalates
   • Propylene glycol
   • Sulphates
   • Triclosan
     
     

4. CAN I USE ORIGINAL & MINERAL PRODUCTS ON MY COLOURED HAIR? 

   Yup! We've made sure our shampoos and conditioners are safe to use on coloured hair. 
   
   

5. I'M GLUTEN FREE - DO ORIGINAL & MINERAL PRODUCTS INCLUDE GLUTEN?

   Nope, there is no gluten in any of our products.
   
   

6. ARE ORIGINAL & MINERAL PRODUCTS SAFE TO USE ON SENSITIVE SKIN?
   

   Because our products don't contain any nasty chemicals, customers with sensitive skin have found our haircare and styling products helpful. Check the individual ingredients list for each product though to be sure based on what your unique sensitivities may be. 
   
   

7. HOW DO I CONTACT ORIGINAL & MINERAL ABOUT PR?

   We love chatting to the media and finding new collabs. Feel free to drop us a line at gesa.netter@new-flag.com to chat, looking forward to hearing from you! 
   
   

8. I WANT TO SIGN UP TO ORIGINAL & MINERAL EMAILS! 

   Amazing, we'd love to keep in touch. You can subscribe to our regular email newsletters in the footer of the website. See you in the inbox!